Misunderstanding can lead people to produce apology strategies among cultures. Such issue is accommodated through apology strategy to maintain smooth intercultural communication and exchange. The concept of apology can be present in any culture. However, cultures can differ in apology strategies, usage, and frequencies. The purpose of this qualitative study was to describe the apology strategies and responses used by Australian and Indonesian students at an Australian public university. The theoretical frameworks of Cohen and Olshtain’s (1981) apology strategies were used to guide this study. The participants of the study were four Australian and Indonesian students ranging from undergraduate and postgraduate level. Data for this study were collected through Discourse Completion Task (DCT) questionnaires involving in- and out-group member scenarios. The data were analysed using the modification of apology strategies model from Fraser (1981) and Holmes (1990). The findings revealed that Australian and Indonesian participants shared similar and different characteristics in employing apology strategies, especially regarding directness and indirectness. In addition, the participants’ apology responses were influenced by their group membership and cultural perspectives.